Oracle Eloqua Marketing Automation

Leverage AI-powered efficiency and an intuitive UI to unlock agility with Oracle Eloqua Marketing Automation. Create intelligent, precise cross-channel campaigns and unify your revenue teams to seamlessly guide customer journey progression and generate conversation-ready sales opportunities.

Oracle Eloqua Marketing Automation Product Tour
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Explore Eloqua features and capabilities

Orchestrate personalized campaigns across channels at scale

Segment and target with precision

Combine behavioral and firmographic data from various sources to build, filter, and segment audiences for precise targeting based on specific attributes and interests.

Create campaign assets and dynamic content

Design and create progressive forms and dynamic emails and landing pages to engage with your customers and adapt to their evolving interests in real time.

Deploy campaigns across multiple channels

Easily create multistep or simple campaigns in minutes using an intuitive drag-and-drop interface that spans multiple channels, including email, native SMS messaging, display search, web, video, social, etc.

Simplify campaign management

Save time by using Eloqua’s Program Canvas to automate repetitive manual tasks. Simplify and extend your data workflows with program triggers such as changing lead scores or gaining new contacts.

Improve productivity and efficiency with advanced intelligence

Leverage AI to efficiently select the right audiences, quickly create personalized campaign assets, engage customers intelligently with relevant emails at the right time, and deliver the best customer experiences possible.


Simplify user experience to democratize marketing

Select prebuilt audience segments

Choose an existing segment from Oracle Eloqua, Oracle Unity, or upload one directly to Oracle Eloqua Guided Campaigns.

Deliver consistent messaging with brand-approved content

Create a cohesive customer experience and accelerate time-to-market with pre-approved content, eliminating redundant work.

Launch outcome-based campaigns with guidance

Empower non-technical marketers to deploy campaigns via step-by-step workflows designed for specific marketing tactics.

Measure and report campaign performances at the account level

Gain comprehensive insights into each campaign with account-centric metrics and campaign-specific metrics.

Deliver auto-qualified sales opportunities into Oracle CX Sales

Automatically aggregate scores at the account level to qualify and deliver them as conversation-ready opportunities to Oracle CX Sales.


Create and manage multiple lead and account scoring and qualification processes simultaneously

Real-time, accurate lead scoring

Score leads based on both profile and behavioral data in real-time across multiple campaigns, products, business units, and regions. Automatically re-score based on recency to help ensure the highest accuracy.

Flexible lead modeling

Run sophisticated lead-scoring models concurrently and easily configure the profile and engagement criteria for each model without the help of IT.

Account engagement score

Gain a clear view of each account's level of engagement to identify and prioritize conversation-ready opportunities.


Unify marketing and sales through complete customer intelligence and shared revenue goals

Eloqua Guided Campaigns

Empower nontechnical marketers and sellers to effortlessly launch precise account-based campaigns with prebuilt workflows and step-by-step guidance.

Eloqua Engage emails

Enable your sales team to engage prospects directly with brand-approved email communications and track those engagements via the CRM, a Microsoft Outlook account, or the mobile app.

Eloqua Profiler insights

Share contacts’ marketing activity, account details, and profile data with sales in real time so they’re better prepared to engage customers and close deals faster.

Eloqua Sales Tools extensions

Identify high-potential buyers and drive engagement with additional third-party information from integrations with LinkedIn, 6sense, and other ABM vendors.

CRM integrations

Connect Eloqua with your CRMs via plug-and-play and secure cloud apps to automatically route the most engaged leads and conversation-ready opportunities to your sales team in minutes.


Manage data at scale with security and speed

Aggregated external data from multiple sources

Ingest and utilize data from first- and third-party sources to launch sophisticated and personalized campaigns.

Listener architecture

Trigger program actions in real time based on lead score changes or new contact creation.

Contact washing machine for data hygiene

Maintain a cleaner contact database by easily integrating the contact washing app with your programs.

Best in class speed-to-lead

Improve your speed-to-lead time by using Oracle Unity, Oracle Sales, and other CRM cloud apps for integration and webhooks instead of external calls.


Track and measure performance and business impact with detailed reports and dashboards

Flexible and powerful out-of-the-box reporting

Understand exactly how your programs perform with more than 70 prebuilt reports and dashboards that are easily customizable for tracking metrics that matter for your business goals.

Campaign analysis

Easily measure and compare campaign performance with metrics for in/outbound activity and response rates.

Email analysis
Access a comprehensive performance overview for emails sent within a specified time frame. View metrics such as email opens, clickthroughs, form submissions, and more.

Closed-loop reporting

See revenue attribution to marketing campaigns to analyze your overall campaign performance and marketing ROI for further improvement.

Marketing operations center

Get a holistic view of your Eloqua instance to monitor overall system health in one place. View all activity and usage metrics, including bulk API activity, native CRM activity, email sends, form submissions, page views, and more.

Account engagement dashboard

Visualize aggregated account engagement and identify accounts that are highly engaged. Build custom account analytics to better understand the performance of your account-based marketing campaigns.


Key use cases for Oracle Eloqua Marketing Automation

  • Customer acquisition

    Launch high-impact campaigns to convert prospects into loyal customers at scale.

  • Customer retention

    Cultivate lasting relationships and drive repeat business through cross-sell and upsell.

  • Account-based marketing

    Engage buying groups and align with sales teams on shared revenue goals.

  • Employee communication

    Align and inform employees with impactful messages to drive business results.

Why choose Oracle Eloqua

  • Scalability and security

    Eloqua excels in handling massive data volumes while enabling peak performance with enterprise-grade performance and security. Data is securely stored and processed on Oracle Cloud Infrastructure, providing quick access and robust security.

  • Integrations and extensibility

    With more than 500 prebuilt integrations, Eloqua seamlessly plugs into your tech stack. The Marketing AppCloud offers adaptability for current and future business models, allowing for easy configuration without IT support.

  • Efficiency with modern UI and AI

    Eloqua provides an exceptional user experience with its intuitive drag-and-drop interface. Guided workflows for simple and advanced campaigns make execution user-friendly for nontechnical users. Advanced AI capabilities further enhance marketing efficiency and team productivity.

  • Connected customer experience across CX

    Eloqua is natively integrated with the Oracle CX suite and extended ecosystem, supporting a connected customer experience across marketing, sales, and service. This integration facilitates cross-team collaboration through shared data infrastructure and streamlined workflows.

Product Tour—Oracle Eloqua Marketing Automation

Create personalized, adaptive, cross-channel marketing campaigns

Cross-channel marketing automation tool

Welcome to Oracle Eloqua Marketing Automation

Create optimized, personalized nurture and cross-channel campaigns from simple to sophisticated, across channels. Target and engage the right audience at the right time while providing real-time reporting and insights using campaign and lead management tools.

What is marketing automation?

Eloqua Campaign Canvas

Discover and target with Campaign Canvas

Use Eloqua’s Campaign Canvas to create rich, multi-step campaigns that get results and meet your marketing goals. Develop customer profiles that target the right audiences with relevant information. Select criteria and choose the segments you want to target. Unite disparate data for more detailed, granular targeting.

Personalized marketing automation

Progress leads faster with adaptive customer journeys

Adapt each customer’s journey based on their actions. With Eloqua’s drop-and-drag UI you can quickly and efficiently select the best emails, landing pages, and content needed to personalize the customer experiences and progress leads.

Personalized marketing content

Personalize and design for your audience

Create beautiful landing pages with dynamic and personalized content based on digital behaviors of each prospect. Do all this work without the help of IT using a drop-and-drag UI.

Brand-compliant marketing content

Quickly create brand-compliant content

Create compelling, responsive, brand-consistent emails and landing pages efficiently with reusable Content Blocks. Optimize key elements of campaign email templates, such as subject line, with AI capabilities.

Lead scoring tool

Acquire, convert, and score your leads

Set up lead scoring models to identify and ensure that high-quality leads are prioritized for sales and retargeting. Adjust your marketing workflows based on available sales resources.

Lead nurturing tool

Continue to nurture your leads

Pre-determine and automate each lead’s next appropriate interaction and understand their real intent. Base lead scores on profile and engagement data, updated in real time, using a prospect's digital footprint

Eloqua Program Canvas

Engage your audience with Program Canvas

Create lead management and data management automated workflows and utilize event listeners that quickly respond to changes in contact records, custom data, lead scores and specific campaign activities.

Lead routing tool

Locate new prospects and quickly engage with them

Prospects who become highly qualified leads are pushed into your CRM system within minutes. Entering the workflow via an app-based lead routing system, leads are received within minutes so your sales team can quickly engage.

Oracle Profiler in Eloqua

Provide sellers with prospects’ contact details and activities

View the contact details for each lead, including their activities, their lead score, and other real-time behavioral data. Know how your leads interacted with your brand and take recommended actions based on their activity.

Learn more about Oracle Profiler

Oracle Eloqua Engage

Improve engagement with marketing-approved messages

Provide your sales team with brand compliant, marketing-approved email templates for quick and easy communications to a prospect. With Oracle Eloqua Engage they can personalize the communication with detailed information to engage and convert.

Learn more about Oracle Engage

Marketing analytics tool

Campaign performance metrics

Justify your marketing programs with tracking and performance results in real-time. Eloqua provides closed-loop reporting for campaign performance and revenue influenced by marketing.

Oracle Eloqua Marketing Automation customer successes

View more customer successes

Learn why thousands of leading corporations worldwide trust Oracle Eloqua to provide personalized experiences to their customers.

Resources

Why Oracle Marketing is a leader

See how the Oracle CX team is working to make every customer interaction matter. Catch up on the latest in blogs, videos, product demos, events, and more.

See why Oracle Marketing is a leader

Oracle CX goes beyond digital marketing to deliver experiences tailored to each customer’s expectations in real time.

Resources to help you get started

Explore Eloqua's area in Customer Connect for peer collaboration, information sharing, and needed tools. Ask questions, comment, and learn more about Oracle Eloqua Marketing Automation, other Oracle Marketing products, and related technologies.

Documentation and tutorials

Explore the Oracle Help Center for documentation, videos, and tutorials that will help you learn more about Oracle Eloqua Marketing Automation.

Skill development

Oracle University provides a variety of learning solutions to help you build cloud skills, validate expertise, and accelerate adoption.

Marketing automation 101

Marketing automation software automates processes to make it easier to plan, coordinate, manage, and measure the results of marketing campaigns across channels, including email, web, display, search, and social. By automating processes, the software makes marketing more effective.

Gartner, Magic Quadrant for B2B Marketing Automation Platforms, 20 September 2023, Rick LaFond, Jeffrey L. Cohen, Matt Wakeman, Jeff Goldberg, Alan Antin

GARTNER is a registered trademark and service mark, and MAGIC QUADRANT is a registered trademark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and are used herein with permission. All rights reserved.

This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from Oracle.

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