Cooper’s Hawk unifies the guest experience with Oracle Simphony
The restaurant chain uses Oracle Simphony POS for Restaurants to support growth and simplify processes to benefit staff and guests.
“The primary value of having Oracle as a technology partner is the breadth across different industries that it has that you can see are influencing and impacting the solutions that are available in the restaurant industry.”
Founded in 2005, Cooper’s Hawk Winery and Restaurants combines elevated modern and casual dining with handcrafted wine and unique wine tasting experiences. The company’s on-premises IT systems lacked flexibility and any updates required hours of manual work . Cooper’s Hawk chose to implement Oracle Simphony POS for Restaurants for its robust feature set that’s catered to the hospitality industry, including functionality for loyalty programs and online ordering. With Oracle Simphony, updates can be conducted centrally and automatically, allowing operators to serve guests more efficiently and futureproofing the company for growth.